Croohm
Croohm

Privacy Policy

Last Updated: March 2026

At CROOHM ONE PRIVATE LIMITED ("Croohm", "we", "us", or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and CRM platform.

1. Information We Collect

We may collect the following categories of data:

  • Account Information: Name, email address, company details, and billing information when you register for Croohm.
  • Customer Data: Data about your leads, clients, and interactions that you sync or input into our CRM.
  • Usage Data: IP addresses, browser types, device information, and analytics regarding how you interact with our platform.
  • Integrated Data: Information retrieved from third-party tools (e.g., Slack, Gmail, WhatsApp) when you authorize integrations.

2. How We Use Your Information

  • To provide, maintain, and improve our Services.
  • To power our AI-assistant features securely in your environment.
  • To process transactions and send related billing information.
  • To send you technical notices, updates, and security alerts.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share information with trusted third-party service providers (e.g., cloud hosting, payment gateways) who assist us in operating our platform. These vendors are bound by strict confidentiality agreements.

4. Your Rights regarding Your Data

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data (Right to be Forgotten).
  • Opt-out of marketing communications.

To exercise any of these rights, please contact us at human@croohm.com.

5. Data Security

We implement industry-standard security measures, including encryption at rest and in transit, to protect your data from unauthorized access, alteration, or loss.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

CROOHM ONE PRIVATE LIMITED
#17, 2 ND FLOOR, 7TH MAIN ROAD, II STAGE
Indiranagar (Bangalore), Bangalore
Bangalore North, Karnataka, India, 560038
Email: human@croohm.com